I'd like to take this opportunity to thank all of the staff and management at Olvis Immigration and Travel Services for a job well done! Please feel free to share my story with your clients. When I was in the Philippines in August of 2003, I became engaged to my fiancée Roma. Prior to my Philippine trip to meet my pen pal and soul mate, I had been on the internet researching the immigration process to see exactly what would be required of me and what the requirements would be to bring her home with me.
After 3 months of research on the net and talking with fellow attorneys and friends who had gone through the process, I knew less than when I started. I looked at one newsgroup and website after another and got very conflicting information from each. For example, one site said the filing fee was $95.00 while another quoted $110.00. It finally got to a point where I realized that there was very little accurate and reliable information out there. I decided that when I got to the Philippines , I would go to the US Embassy there and get the correct forms and information and do it myself. After all, I have been a practicing attorney for the last 25 years, so I imagined that the process would be quite simple and easy for me to accomplish. So upon arriving in the Philippines, I went to the US Embassy in Manila and requested the necessary forms that are required to file a fiancée visa. I then promptly went to Cebu City to enjoy the rest of my vacation with my fiancée.
A few days later, as we were walking through a mall in Cebu City , I saw your office sign, Olvis Travel and Immigration Services. The signs on the window said that you prepare fiancée and spousal visa applications and could provide assistance and support services for my Roma after I returned to the USA . That part about support services stuck in my mind. When we got back to our hotel, I started to review the forms that I had obtained at the US Embassy and found that I had some questions as how to properly fill them out. I then remembered your Olvis sign, so the next day I returned to the mall and entered your office. I was greeted by your very friendly staff who told me that the owner and his wife were here from the USA and they promptly introduced me to Mike and Amalia. I told Mike that I would not need his services, as I am an attorney practicing in Los Angeles and could do it myself, but that I had several questions about the forms. Mike said that he would be happy to assist in any way that he could, so I brought out the forms that the Embassy had provided.
Mike showed me that some of the forms they had given me were the wrong ones and others were outdated. Indeed, after he further explained the whole visa procurement process to me in detail, I realized that I really was in need of help. I decided then and there to utilize the services of your fine company and have never regretted a minute of it. Your staff took my fiancée by the hand and led her step by step through the entire process, giving her support and encouragement throughout, while Mike provided help and assistance to me on the fiancée visa application forms required by the US government.
One of the reasons I felt very comfortable with the staff at Olvis was that while I was talking with Mike, I observed how several other couples were being assisted by your friendly and courteous employees. In short, you and your staff did a great job for both me and Roma. She is now here in the USA with me and we are very happy. It only took 5 months to the day to get her here and we want to thank you for the first class service you gave us.
In retrospect, I know that I could have probably done the paperwork myself, but I see that without your invaluable service in assisting Roma in the Philippines, as well as in filling out and filing all the paperwork and forms promptly and correctly, the whole process would have been much more difficult and time consuming. It would have been quite easy for me to have messed up the whole thing by making some mistake or forgetting some silly detail.
Your thorough knowledge of the whole visa application process and all the tips and information you shared with me, not to mention the speed with which it was accomplished, made your very modest fees a true bargain. Again, my sincere gratitude and thanks to you and your staff for the excellent professional and courteous service you provided us throughout the entire process.
Your friends always,
Joseph and Roma
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